Tuesday, 10 May 2011

"The Company you Keep" Intangible Qualities of Software Vendors

Relationships matter

When carriers ask me what's out there in the world of software solutions I can confidently tell them many good options currently exist for Policy Administration, Rating, Claims and Billing. Vendors have matured in their abilities to meet functional requirements, develop systems that perform well in carrier environments, and they have learned how to install their applications. As vendors gain more live experience, the test bed of reality strengthens their applications often at the expense of an insurance company, but the lessons move solutions forward, not backward.  So why choose one vendor over another? (Read more)

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