A Hidden Aftermath of Katrina: Cost Containment of the litigation following the Louisiana Hurricanes

In the second episode of Claims Beat, Bill Garvey of Eastern Shore Consulting talks with Claim/Litigation Management Professional Suzanne Ganier about litigation cost containment practices she instituted for Louisiana Citizens Property Insurance Corporation following Katrina and other storms. Suzanne is an experienced attorney and litigation management professional with over 15 years in the property & casualty industry. She is widely published on the topic of litigation management.  Listen to the podcast...

Software Search and Selection for Insurance: a Best Practice Approach

I spoke at the Insurance-Canada Conference in Toronto:
Selecting software for your business, whether the software is a core system or a lesser component, is a major challenge. Not only can the selection process be time consuming and expensive, but at the end of the day, making a less than optimal choice can cost your business a lot in the future.

• The pros and cons of an RFP vs RFI
• How broad the vendor search should be and why
• What Decision Criteria are right for you
• Drafting requirements that get best responses from vendors
• Demos - what to do and NOT to do
• Value of a Bidder's Conference and when to conduct them
• Proofs of Concept - planning for success
• Selection Criteria - making the best choice
• Contract negotiations - getting what's right for your organization